Returns & Exchanges

At Whiskys, we strive for complete satisfaction with every premium bottle; however, due to the nature of food and beverage products, returns are typically reserved for damaged or incorrect items. Please notify us within 14 days of delivery if your order does not meet our quality standards.

Return Process

• 1.
  Check Eligibility

  Ensure the bottle is unopened, the seal is intact, and you are within the 14-day return window for damaged or incorrect shipments.

• 2.
  Contact Support

  Email our concierge team with your order number and clear photographs of the issue to receive a Return Merchandise Authorization (RMA).

• 3.
  Pack Securely

  Place the item in its original protective packaging to prevent breakage during transit and include your RMA slip inside the box.

• 4.
  Receive Refund

  Once our warehouse inspects the returned item, we will process a full refund to your original payment method within 5-7 business days.